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Conversion Rate

For Enterprise customers, the Conversion Rate gives you high-level insight into how users are progressing through the Connect Flow over the last two weeks.

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Session Details

Clicking into an event in the Sessions Feed will pull up more detailed information for that specific user’s session, allowing you to see where they dropped off and highlighting issues they may have run into. If you need to dial into a specific time frame or individual user, you can use filters such as Date, VIN, User or Session ID to do so.